Transpulse pages slow to load

[Petra Jane]

Ahh, Piper has reminded me that the server is set to make a daily backup which does put the server under stress and load, for a couple of hours a day, there is a LOT to back up, but to not do so would be very irresponsible of me.

 

If those with the slowest connections would like Piper to explore further, coould you please PM me with your geo location and ISP name I can pass this info on to Piper and she can chase it up further upstream. Thanks.

[Vanessa Michelle]

I was wondering if it was just me, the page or the server. I'm a software developer myself so I started thinking through the process to see if there was something I could figure out before reporting it. But you already know what's up, so thanks for mentioning it. We appreciate all you do to provide us this site and all the great relationships we have forged here. Bless you @Petra Jane❤️

[Teri Anne]

The last few days have been very sluggish on this site but today  2/5 21 the site would open but nothing would load.

Click to read comments and nothing leave the site open go to another browser and look at other sites with no problems.

5 mins or so come back here and I can see the comments but when I click on to comment it locks up again.

I use firefox on my PC btw for this site and use microsoft edge for my other browser. ME is consistently lousy.

Chrome is even worse and I get more spam and junk.

 

[Carolyn Marie]

Yes, there was a site outage today for a couple of hours.  it seems OK now.  @Petra Janewill look into it tomorrow (U.K. time) I'm sure.

 

Carolyn Marie

[Petra Jane]

Well, I have spoken to Piper again this morning and she has found an issue. Apparently the daily backup processes got themselves into a bit of a muddle and simply kept running until she was able to hard re-set them.

 

Load speed certainly seems to have improved since, for me at least.

 

There is even the offer of a server upgrade with better performance a little way down the line, so things should speed up even more.

[Teri Anne]

Very very slow and sluggish today.

[Jani]

yes.  Its been this way for some time.  I see it on both my laptop and desk computer.

[MaryEllen]

Yes, it's very sluggish for me too. Hopefully, it's nothing serious.

[Jamie68]

Yeah, It's slow but worth the wait. Just happy to be a member here.

Jamie

[Teri Anne]

Earlier today when I tried to log on ia red banner said my account had been locked.

I thought oh no did I do something wrong ?

[Carolyn Marie]

I just timed it, and it took approx. 90 seconds to load.  It took even longer to save.

 

Carolyn Marie

[Mx.Drago]

It's been getting progressively worse for me. Minutes for me between pages or posting. I either decided to try again later or keep trying to refresh and reload back into the site. 

[Petra Jane]

Sites been down for me until just now. I’m dreading Piper telling me we need to do something drastic like prune the database or something like that. All I can suggest is please be patient, the server is in line for an upgrade in the next couple of weeks, hopefully.

[Mx.Drago]

Ah...that explains a lot. ?Oy... upgrades, hopefully it solves the issues.

[Petra Jane]

There is one other thing I could try, not something I'm too confident would help though.

 

That would be to archive older Topics, this would result in them being viewable, but non-replyable. The snag is, there are over 73,000 TOPICS on the forums, limiting the archive to those topics that have no posts for a year or more only would result in less than 1% being archived, so not much of a saving. Making it six months since a reply was posted makes it 3%, around 2,500 topics archived.

 

Not much of a saving in either case I fear.

 

 

[Jackie C.]

What's weird is that it varies day to day (and hour to hour) and it happened all of a sudden. I think the problem is more likely to be server side or the result of a poorly-coded patch. For example, it was a little sluggish yesterday, but I'm getting timeout errors when I post this morning. Two days ago it was pretty responsive. If our provider is doing hardware upgrades it could EASILY have to do with their architecture while they hot-swap equipment.

 

Hugs!

[Niamh]

One of the timeout errors I got today had this advice:

 

 

If you're the owner of this website:

The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. Additional troubleshooting information here.

 

[Carolyn Marie]

Oddly enough, today it seems much faster.  Like others have said, it varies one day or one hour to the next.

 

Carolyn Marie

[Teri Anne]

Hit and miss today seems like

[LaurenA]

I've had several server timeouts today as well as some times where it loaded quickly.

[Davie]

On 2/1/2021 at 3:15 PM, Jandi said:

It loads pretty slow for me as well.  I have gotten pop-ups that warn that the page is using a lot of energy.  I've not seen that on other sites.

But I don't want to complain, this place is a lifesaver for me.

I agree. Very, very slow. It's become unusable.

[Ivy]

1 hour ago, David K. said:

I agree. Very, very slow. It's become unusable.

It's not consistent.

[LaurenA]

5 hours ago, Jandi said:

It's not consistent.

I agree.  It goes from loading in a couple seconds to the server timing out in the same session.

[Maid In Bedlam]

On 2/1/2021 at 2:57 PM, DeeDee said:

I do not know if anyone else is having this issue but I have noticed that my page response times seem to be getting longer and longer so I thought I would ask,

is this happening to anyone else?

 

 

Yes me to Dee. Its been like it for a few weeks. But It would seem mine does load just a tiny bit quicker than some users above but still snails pace slow.

 

On the plus side. who remembers dial up?? It isnt as bad as that.

[Davie]

On 2/11/2021 at 10:31 AM, Jandi said:

It's not consistent.

OK. A day later . . . seems to work fine now, quick and true.