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How do I change my email address?


Petra Jane

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  • Root Admin

To change your email address, go to the top of any forum page, click on your username and select Account Settings from the resulting dropdown menu:

email1.png.ca99ad7b7ebe95b151bd15ef3505565b.png

 

From here you can see all the settings you can change.

 

Click Change Email address and this shows your current email and allows you to enter your new email address.email2.png.c3e216cda476c9466dbdf346307d7e2d.png

 

Enter your new email address and click continue. You now have to enter your password to confirm the email change.

 

This will result in another email being sent by the forum software asking you to Confirm your email and you need to click the link in this.email3.png.41bdffb05fca7fde7c44b22eecd4d89d.png

 

Click the link in the email once received, and then click the Validate button on the new TGP Forum page and you're all done.

You will get a further email confirming that you have successfully changed your email address.

 

IMPORTANT: All of this is for your protection and confirms that YOU have requested this change of email rather than someone else trying to hack your account here.

 

If you have forgotten your password, click on the Forgot your password link. Enter your original email address and click continue. This will arrange for an email to be sent to you with a link to reset your password. This will open a new TGP page allowing you to enter your new password, and confirm it.

 

However, if you no longer have access to your original email address, this method will not work. In this case you will need to contact a forum Administrator and explain that you have forgotten your password and no longer have access to your original email address. We will ask you to cofirm both email addresses, your old one that is listed for you, the new one you wish to change to, and a piece of info that is not public but that you provided when registering orginally, to prove it is in fact you asking for the change to be made.

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