Tool Shed Toys

[Guest Wolfy19]

Are tool shed toys reliable? I was thinking of buying an STP Fitz from them so before I buy I wanna make sure their shipping is reliable, specifically international- to the UK?

[Guest CalvinFTM]

Hey there, I've bought two products from them - an underworks binder and a STP-fitz. I live in the states, but my orders were shipped the day after I ordered them - so I got them in two days. Their shipping is great, in my experience. They also send you an email as soon as they ship.

I wasn't all that happy with their customer service, though, although this has more to do with my experience with the STP-fitz. The nipple came off after only three times using it and I wasn't too happy about this after spending upwards of $50, and they contacted fitz and he said the nipple only comes off if you pull on it too much. Well, the instructions that came with it said not to pull on it, so I hadn't, and I resented the implication that it was my fault. They suggested I superglue it back on, which also didn't work out too well. I may have just gotten a bad one though, because pretty much everyone else seems to love it.

But the Tool Shed itself I give high marks to for shipping and for answering your emails right away.

[Guest My_Genesis]

Hey there, I've bought two products from them - an underworks binder and a STP-fitz. I live in the states, but my orders were shipped the day after I ordered them - so I got them in two days. Their shipping is great, in my experience. They also send you an email as soon as they ship.

I wasn't all that happy with their customer service, though, although this has more to do with my experience with the STP-fitz. The nipple came off after only three times using it and I wasn't too happy about this after spending upwards of $50, and they contacted fitz and he said the nipple only comes off if you pull on it too much. Well, the instructions that came with it said not to pull on it, so I hadn't, and I resented the implication that it was my fault. They suggested I superglue it back on, which also didn't work out too well. I may have just gotten a bad one though, because pretty much everyone else seems to love it.

But the Tool Shed itself I give high marks to for shipping and for answering your emails right away.

Yeah, I've heard good things about the STP-Fitz. If you look up DominoAyeJae on YouTube his most recent video is a review of the STP-Fitz. He gave it a very positive review, said it was the best STP of all of them he's owned.

I can't speak for the site though; have not yet purchased anything from them.

[Guest CalvinFTM]

Update: I decided to contact Tool Shed again about the STP_FITZ, and they talked to Micheal (who runs FITZ) and they are sending me a mailing label so all I have to do is get a free (from the post office) flat-rate shipping box, attach the label, and send it to Michael who is going to fix it for me and send it back. He says he has a new policy where if the nipple falls off within the first 60 days, he will fix it for free. So now I'm happy!

Calvin