Freaking Out, Just A Little...

[Guest Ulysses]

After much, much research and a very gracious Visa Gift card, I decided to take the leap and purchase an Underworks binder online (obviously, for breast binding purposes). I've done online transactions before- I'm not stranger to it- so this is so embarrassing. I finally worked up the courage to actually purchase a binder. Weeks of research, pros and cons, figuring how to explain an unmarked box showing up at the door one day to family, the whole jazz. My birthday was this past Sunday. A friend of mine, aware that I'm beginning my transgender journey or not, got me a Visa gift card and I immediately new I could use it for my transition: clothing, was my first thought. The card was just the right for the binder I've been eyeing near a month.

So going to Underworks, adding to the 'cart', and placing the order was an adventure for my nerves all its own. I was so happy when I placed it, and saw the transaction hit 'pending', but then I realize I made a small mistake on my street address. I hit a 6 instead of a 7 entering it. Now, I've swung from nervous excitement to complete nervous wreck. I sent an email to the company right away, telling them the problem, providing my order numder, etc., and asking/pleading if my address could be corrected. But I'm still really shaken, and so embarrassed. I've never entered wrong information on a shipping address before. It just happened. I'm scared I won't get the binder, and that my friend's gift card will go to utter waste. I've done all I can think to rectify it, having sent a prompt email, and I don't know that anyone here could help, but my anxiety about it is just crippling right now. I didn't know where else to turn but these forums.

Do you think everything will smooth out? Should my email be enough to correct the typo? Will I get the binder, and not waste the gift? Has anyone had this happen before, a typo on a shipping address? Did it work out? Does Underworks handle these situations? Basically, should I relax and trust that this will all work itself out? I really hope it does. And I'm so sorry for gushing and turning to these forums for solace. I'm high on anxiety and probably making a fool out of myself. I just couldn't think of anything else to do but come here.

[Guest John Chiv]

Underworks has a contact number. Call them to follow up on the email. You have the confirmation number and the rest of the information besides the typo is correct. They are a great company. I have only odered for them. The worst that could happen is that they will try to deliver your binder and it may get sent back and re-shipped.

You may or may not have to pay the second shipping cost. Call and stop worrying for now. They are a very FTM friendly company and very business oriented.

John

[Guest Ulysses]

Underworks has a contact number. Call them to follow up on the email. You have the confirmation number and the rest of the information besides the typo is correct. They are a great company. I have only odered for them. The worst that could happen is that they will try to deliver your binder and it may get sent back and re-shipped.

You may or may not have to pay the second shipping cost. Call and stop worrying for now. They are a very FTM friendly company and very business oriented.

John

Thank you so much. I've definitely calmed since: once my nerves get back to normal, I'll give them a call like you said and get this straightened out. It's even more calming to know that they're very ftm friendly.

[Guest Krisina]

Bundle of nerves that's what I'd be if I did that. I've made mistakes on orders too even after the confirm information stuff. Being so exited and nervous too. Once you have talked to someone there whether it is just to correct the order or cancel and re do it if that is easier then you will be able sleep well

[Guest Ulysses]

Success! The company got my email and called to let me know the typo has been corrected.

[Guest Avery F]

Fantastic - I'm glad that worked out for you. Underworks is really a great company

[Guest John Chiv]

Success! The company got my email and called to let me know the typo has been corrected.

Told ya LOL

John