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Irish Woman Wins Settlement From Bank for Name Issue


Carolyn Marie

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With the level of Irish blood that I have, I can see a few inside comments I could make in regard to this one, but would probably be thrown off the site here if I said them.

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With the level of Irish blood that I have, I can see a few inside comments I could make in regard to this one, but would probably be thrown off the site here if I said them.

Got your Irish up, did it, Lassie? LOL!

Carolyn Marie

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Hmm her reaction struck me as odd... so at the very beginning they told her that she could simply close out her account and then open a new one with the correct name and gender? So isn't that a procedure? I mean sure its not an *ideal procedure but it would have worked. Besides this could have been a software limitation, maybe the software simply doesn't allow for this kind of change... is the bank supposed to have that bit of code rewritten, recompiled, and then pushed out to all the branches all for one person? Ideally yes, but we don't live in an ideal world... we need to start learning to choose our battles wisely and its *sounds like this was a battle that could have been avoided. If I were her I would have closed out the old account, opened a new one with my money and been done with it... total time would have been a day or two instead of you know... 3 YEARS!

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Hmm I strongly disagree with you

Sure it might be a tall order for just one person particularly in changing entire computer systems. There will be more cases in due time though. My point if we live in a diverse world and these issues "just shouldn't be" in 2013/2014 and remaining issues similar to this "should just be rectified".

As for taking the money out and making a new account this is not an option for most as you loose any interest, you will lose your yearly amount of ISA allowance and a whole host of other problems (including some financial setbacks or even losses). Therefore the impetus is on the banks/building societies to just deal with it

I notice here in the UK some Banks/Building societies handle it almost perfectly whereas I know of a few that just make such a flap and issue about it.

Hmm her reaction struck me as odd... so at the very beginning they told her that she could simply close out her account and then open a new one with the correct name and gender? So isn't that a procedure? I mean sure its not an *ideal procedure but it would have worked. Besides this could have been a software limitation, maybe the software simply doesn't allow for this kind of change... is the bank supposed to have that bit of code rewritten, recompiled, and then pushed out to all the branches all for one person? Ideally yes, but we don't live in an ideal world... we need to start learning to choose our battles wisely and its *sounds like this was a battle that could have been avoided. If I were her I would have closed out the old account, opened a new one with my money and been done with it... total time would have been a day or two instead of you know... 3 YEARS!

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I am glad she won on this.

What is the difference in changing your name when you get married from changing your name because of gender issues.

Do they make someone who got married close their account? I think most likely not.

There are reason someone would not want to close their old account and open a new one.

A long established bank account is part of what is looked at for credit for one thing.

Mia

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I just did mine yesterday at my bank in about 15 minutes. They just changed it in the database and said it would be updated by morning. Today they printed a new debt card on the spot.There is a work around for less flexible databases. You and your new name as a secondary on the account, then change primary and secondary or delete primary. Sounds like the bank didn't like having to deal with transgender people. Like my insurance company is not cooperating what so ever with my name change. Soon I will just change companies.

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